Shipping Information

WeSC Shipping Policy

At WeSC, we’re committed to delivering your order in a timely and efficient manner. Please find our shipping options and policies outlined below:

Orders placed on WeSC.com are processed Monday-Friday (excluding major holidays) 8am to 3pm EST and shipped within 48-72 hours pending payment authorization and verification.

All orders are shipped from our Los Angeles warehouse.  Any order placed on Friday after 3pm EST will be sent out on the following Monday.

Free Shipping

We offer free shipping on all orders over $100.

Standard Ground Shipping

For orders under $100 or when free shipping does not apply, we provide Standard Ground Shipping through a selection of trusted courier partners. This option ensures optimal delivery times and service depending on your location. Standard Ground Shipping generally delivers within 5 business days from the time your order is shipped.

Express Shipping

Need it fast? Choose our Express Shipping option for next-business-day delivery. To qualify for next-day delivery, your order must be placed before 12:00 PM Eastern Standard Time (EST). Express orders placed after this cutoff will be processed the next business day.

Note: Express orders require 1 business day to process and ship. Orders placed on weekends or holidays will be processed the following business day.

Additional Information

  • Business days refer to Monday through Friday, excluding public holidays.

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Shipping times may vary slightly during peak periods or due to unforeseen delays.

Domestic Tax added where applicable.

For delivery to US Territories and APO/FPO addresses, allow three weeks for delivery. WeSC does not ship to pickup points.

We are required to collect sales tax on all orders shipping to CA, CO, GA, HI, IL, IN, MD, MI, MN, NJ, NY, OK, PN, WA. The rate applied to these state may be subject to local tax. Sales tax is not charged on orders shipping to addresses outside of the states listed.

INTERNATIONAL SHIPPING

Do you ship orders to the countries outside the USA, e.g. UK & EU? If so, how will orders be shipped?
 
Yes, we ship to most countries. To get your order to you, we've partnered with UPS international shipping and they will be the shipper for all international orders.

For any order in the UK/EU, please shop on our UK/EU site at WeSC.uk

International Shipping Disclosure: Please note that if you have not opted for Navidium protection for your package, we cannot be held responsible for any loss or issues with your package once it has been received by the carrier in your country responsible for delivery. We strongly recommend purchasing Navidium protection for peace of mind and security of your package. We cannot refund the original shipping charges with the exception of faulty or incorrectly shipped items. We cannot refund the original shipping charges for return shipment orders.
 

NAVIDIUM SHIPPING PROTECTION

In an effort to provide more safety, assurance, and insurance for our customers, we are happy to offer Navidium Shipping Protection. Navidium is a shipping insurance company that offers complete protection for WeSC shipments and orders. Simply add Navidium to your cart at checkout to safeguard against any unforeseen hiccups that may arise.

Q: WHAT IS NAVIDIUM?


Navidium is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Navidium ensures that customers get what they paid for, and allows for easy reordering with one simple click. 

Q: HOW DO I FILE A CLAIM FOR A LOST, STOLEN, OR DAMAGED PACKAGE?

You can file a claim by contacting our customer support team with details about your order. A representative of our customer support team will be happy to resolve any issue for you. 

Q: DOESN’T WeSC COVER LOST OR STOLEN PACKAGES THROUGH THEIR CUSTOMER SERVICE?

At WeSC, we take customer happiness very seriously and always try our best to resolve issues for our customers as quickly as possible. But by purchasing shipping insurance with Navidium, completing a claim is easier, faster, and helps get any shipping issues resolved as quickly as possible.

 Q: WHAT ARE NAVIDIUM’S PROTECTION POLICIES?

To learn more about their policies, please reach out to our customer support team to understand which lost, stolen, and damaged items Navidium will cover.

PAYMENT METHODS

WeSC America Inc. accepts all major credit cards including Visa, MasterCard, American Express and Discover, as well as PayPal. Payments made via PayPal must come from a verified account with a confirmed shipping address. Other payment methods are available and vary per region. (Apple Pay, Google Pay, ect).